Product-focused feedback tracking at a fraction of the cost
Brand24 is a popular social listening tool for tracking brand mentions across social media and news. But if you're a SaaS or product company that needs to understand customer feedback rather than just count mentions, Noisely is a better fit. Monitor Reddit, Hacker News, app store reviews, G2, Trustpilot, Google Reviews, and support tickets from Zendesk, Freshdesk, and Intercom. AI automatically categorizes everything into bugs, feature requests, UX issues, and more. All at $49/month instead of Brand24's $149+.
Feature Comparison
| Feature |
|
Brand24 |
|---|---|---|
| Starting Price | $49/month | $149/month |
| Reddit Monitoring | Yes | Yes |
| App Store & Play Store Reviews | Yes | Limited |
| Review Sites (G2, Trustpilot, Yelp) | Yes | Limited |
| Google Reviews | Yes | No |
| Support Ticket Analysis | Zendesk, Freshdesk, Intercom | No |
| Developer Communities | GitHub, HN, Stack Overflow, Dev.to | Limited |
| AI Sentiment Analysis | Yes | Yes |
| Automatic Issue Categorization | 12 product-relevant categories | No |
| Action Items Management | Yes | No |
| Feature Request Tracking | Yes | No |
| Linear/Jira/Asana Integration | Yes | No |
| Slack Integration | Yes | Yes |
| Twitter/X & Instagram | No | Yes |
| Influencer Scoring | No | Yes |
| News & Blog Monitoring | Google News | Comprehensive |
| Multi-language Support | English-focused | 108 languages |
About Brand24
Brand24 is a social listening and online reputation management platform that monitors mentions across social media, news, blogs, forums, podcasts, and reviews. It is popular with marketing teams for real-time brand mention tracking and influencer identification.
Best for: Marketing teams and agencies focused on brand reputation monitoring and social media analytics
Why Choose Noisely
Noisely starts at $49/month compared to Brand24's $149/month. For SaaS companies focused on product feedback, you get more relevant features at a lower price point. That's over $1,200 saved per year.
Brand24 counts brand mentions. Noisely categorizes feedback into bugs, feature requests, UX issues, praise, and 8 more product-relevant categories. It also scores urgency and impact so you know what to fix first.
Connect Zendesk, Freshdesk, or Intercom to analyze support conversations alongside public feedback. Brand24 doesn't integrate with support platforms, so you're missing a huge chunk of customer feedback.
Turn feedback into actionable items, prioritize by impact, and push directly to Linear, Jira, or Asana. Bridge the gap between customer feedback and your development workflow.
Noisely natively monitors G2, Trustpilot, Google Reviews, Yelp, App Store, and Play Store. Brand24 has limited coverage of review platforms, meaning you need additional tools to track what customers say on review sites.
What You Get
Collect feedback from everywhere your customers talk about your product.
Every mention is automatically analyzed and categorized.
Send analysis directly to the tools your team uses.
Starting at $49/month
FAQ
Yes. Noisely starts at $49/month compared to Brand24's $149/month starting price. That makes Noisely about 67% cheaper. For startups and small SaaS companies that need product feedback analysis rather than broad social listening, Noisely is the more cost-effective choice.
For product teams, Noisely is the best Brand24 alternative because it focuses on product feedback from 23+ sources with AI categorization and support ticket integration at $49/month. For marketing teams needing broad social listening, Mention and Brandwatch are also alternatives but at higher price points.
There is overlap on Reddit, forums, and news. But Noisely covers more product-relevant sources: app store reviews (App Store, Play Store), review sites (G2, Trustpilot, Google Reviews, Yelp, BBB), developer communities (GitHub, Hacker News, Stack Overflow), and support tickets (Zendesk, Freshdesk, Intercom). Brand24 covers more social media platforms (Twitter/X, Instagram, TikTok) but lacks these product-focused sources.
Noisely is built specifically for SaaS product teams. It automatically categorizes feedback into product issues, tracks feature requests, includes action items management, and integrates with Linear, Jira, and Asana. Brand24 is better suited for marketing teams focused on brand monitoring and social media analytics.
Yes. Noisely supports CSV import so you can bring in historical feedback data. The switch takes just a few minutes: sign up, import your CSV, add keywords and connect sources, and you are ready to go.
Yes. Noisely includes AI-powered sentiment analysis with approximately 90% accuracy. It goes further than Brand24 by also providing urgency scoring, impact assessment, automatic categorization into 12 product-relevant categories, and AI-generated problem summaries with suggested actions.
Yes, both Brand24 and Noisely integrate with Slack for real-time alerts. Noisely also pushes to Microsoft Teams, Discord, Email, Linear, Jira, Asana, Notion, Google Sheets, and webhooks, giving you more flexibility in how you receive and act on feedback.
Brand24 is a social listening tool for marketing teams that tracks brand mentions across social media and news. Noisely is a product feedback tool that monitors Reddit, review sites, app stores, and support tickets, then uses AI to categorize feedback into actionable product insights. Brand24 tells you who is talking about you. Noisely tells you what to build next.
Join product teams who use Noisely to understand customer feedback and build better products.
Get StartedStarting at $49/month