Privacy Policy

This Privacy Policy describes how Noise.ly ("we", "us", or "our") collects, uses, and shares information about you when you use our Noisely service.

1. Information We Collect

Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Payment Information: Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data.
• Brand Information: Information about your brand, keywords, and connected integrations.

Information Collected Automatically

• Usage Data: How you interact with our service, features used, and actions taken.
• Device Information: Browser type, operating system, and IP address.
• Cookies: We use essential cookies for authentication and session management.

Information from Third Parties

When you connect integrations (Google Business Profile, Trustpilot, etc.), we collect publicly available reviews and mentions related to your brand. We access only the data necessary to provide our service.

2. How We Use Your Information

• To provide, maintain, and improve our service
• To process your subscription and payments
• To send you service-related communications
• To respond to your requests and support inquiries
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, hosting providers).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. International Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

8. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: