Your support tickets contain hidden product feedback. Noisely imports Zendesk tickets and uses AI to extract feature requests, bug reports, and improvement ideas.
Starting at $49/month
Connected to Noisely
How It Works
Connect your account and let Noisely do the rest.
Sign in to your Zendesk account securely using OAuth authentication.
Noisely imports your Zendesk data and keeps it synchronized automatically.
All feedback is processed by AI to identify patterns, sentiment, and priority.
Features
Import support tickets and extract the product feedback buried within.
AI analyzes ticket threads to understand the real customer issues.
Automatically categorize feedback as bugs, feature requests, UX issues, or praise.
Understand the emotional tone of each piece of feedback at a glance.
Send analysis to Slack, Linear, Jira, Teams, Google Sheets, Webhook, or Email.
Quickly find specific feedback using powerful search and filtering options.
Use Cases
Extract feature requests and pain points from support conversations.
Identify trending issues and escalate product problems to engineering.
Track feedback patterns to identify at-risk customers.
Get bug reports surfaced directly from customer conversations.
Integrations
Once Noisely analyzes your Zendesk feedback, push actionable analysis directly to your product management tools.
Slack
Linear
Jira
Teams
Sheets
Notion
Asana
CSV
Push to Linear
New issue created
Title: Users requesting dark mode
Category: Feature Request
Mentions: 47 from Zendesk
FAQ
Connect your Zendesk account via OAuth. Noisely imports ticket content and uses AI to extract product-relevant feedback from support conversations.
You can configure which tickets to import based on tags, categories, or other criteria. This helps focus on tickets with product feedback rather than simple how-to questions.
Yes. Noisely uses OAuth for secure authentication and only accesses the ticket data needed for analysis. We do not store credentials.
Noisely AI reads ticket content and identifies product feedback - feature requests, bug reports, complaints, and suggestions. These are categorized and can be pushed to your product tools.
Currently Noisely supports one Zendesk connection per brand. Contact us if you need to aggregate feedback across multiple Zendesk instances.
Join product teams who use Noisely to collect customer analysis and turn them into roadmap items automatically.
Get StartedStarting at $49/month