Tenants and buyers share feedback on Google Reviews, Trustpilot, Reddit, and community forums. Noisely collects all of it, uses AI to categorize by property and issue type, and helps you address problems before they spiral.
Starting at $49/month
Property Feedback
All reviews, all properties
The Challenge
Prospective tenants and buyers check Google Reviews and Reddit before signing a lease or making an offer. Negative review trends directly impact your bottom line.
Prospective tenants search Google Reviews and Reddit before touring a property. A pattern of maintenance complaints or management issues can kill occupancy rates.
Managing reviews for 10, 50, or 100+ properties across Google, Trustpilot, and social media is impossible without automation.
Recurring maintenance complaints in reviews often indicate systemic issues that property managers only discover after the damage is done.
How It Works
Aggregate reviews across all properties and platforms, detect patterns with AI, and route issues to property managers.
Add Google Reviews profiles for each property, connect Trustpilot, and set up keyword tracking on Reddit and local forums.
Every review is analyzed for topic (maintenance, management, amenities, noise, safety, pricing), sentiment, and urgency.
Push maintenance issues to your facilities team, management feedback to regional directors, and trends to leadership via Slack or email.
Features
Track Google Reviews, Trustpilot, and social mentions for your entire portfolio from one dashboard.
AI identifies reviews mentioning plumbing, HVAC, pest control, appliance issues, and other maintenance topics.
Compare sentiment scores and complaint categories across properties to identify which need the most attention.
Get notified when a property receives a spike of negative reviews so your team can investigate immediately.
Monitor reviews of competing properties in your market to benchmark satisfaction and spot your advantages.
Get weekly sentiment reports per property delivered to Slack or Google Sheets for leadership reviews.
Use Cases
See all tenant feedback for your properties in one place. Catch maintenance issues and management complaints early.
Compare performance across properties. Identify which locations need operational improvements based on real tenant data.
Understand what prospective tenants see when they research your properties online. Address review concerns proactively.
Track feedback on your property management software from app stores, G2, and forums to improve your platform.
Integrations
Noisely aggregates feedback from review platforms, community forums, app stores, and support tools into one unified dashboard.
Unified Feed
All sources in one view
New mention on r/SaaS
2m ago
New 4-star review
15m ago
Feature request ticket
1h ago
FAQ
Yes. You can connect separate Google Reviews profiles for each property and track them individually. Noisely lets you view feedback per property or across your entire portfolio.
Noisely AI analyzes each review and identifies mentions of specific maintenance topics like plumbing, HVAC, pest control, appliance issues, and building condition. These are tagged and clustered so you can see patterns.
Yes. Set up keyword tracking for competing properties or management companies. Noisely will monitor their Google Reviews, social mentions, and forum discussions so you can benchmark.
Yes. Noisely works for any property type - residential, commercial, mixed-use, or student housing. The AI adapts its categorization based on the content of each review.
You can export data to Google Sheets for easy sharing, set up automated Slack or email reports, or use the API to integrate feedback data into your existing reporting tools.
Join product teams who use Noisely to understand customers and build better products.
Get StartedStarting at $49/month