Industry Solution

Monitor tenant and property reviews to protect your reputation

Tenants and buyers share feedback on Google Reviews, Trustpilot, Reddit, and community forums. Noisely collects all of it, uses AI to categorize by property and issue type, and helps you address problems before they spiral.

  • Track Google Reviews, Trustpilot, Reddit, and news mentions in one view
  • AI categorizes by topic: maintenance, management, amenities, pricing
  • Compare satisfaction scores across properties and locations
  • Get alerted when negative review patterns emerge for a property

Starting at $49/month

Real Estate: What You Need to Know

  • Track Google Reviews, Trustpilot, Reddit, and news mentions in one view
  • AI categorizes by topic: maintenance, management, amenities, pricing
  • Compare satisfaction scores across properties and locations
  • Get alerted when negative review patterns emerge for a property
  • Pricing: Noisely starts at $49/month with all features included.

The Challenge

Property reviews can make or break your occupancy rates

Prospective tenants and buyers check Google Reviews and Reddit before signing a lease or making an offer. Negative review trends directly impact your bottom line.

Reviews impact leasing decisions

Prospective tenants search Google Reviews and Reddit before touring a property. A pattern of maintenance complaints or management issues can kill occupancy rates.

Feedback spread across properties

Managing reviews for 10, 50, or 100+ properties across Google, Trustpilot, and social media is impossible without automation.

Slow maintenance response cycles

Recurring maintenance complaints in reviews often indicate systemic issues that property managers only discover after the damage is done.

How It Works

How Noisely helps property companies listen to tenants

Aggregate reviews across all properties and platforms, detect patterns with AI, and route issues to property managers.

1

Connect Your Properties

Add Google Reviews profiles for each property, connect Trustpilot, and set up keyword tracking on Reddit and local forums.

2

AI Categorizes by Issue Type

Every review is analyzed for topic (maintenance, management, amenities, noise, safety, pricing), sentiment, and urgency.

3

Route to Property Managers

Push maintenance issues to your facilities team, management feedback to regional directors, and trends to leadership via Slack or email.

Features

Purpose-built for property management teams

Multi-Property Monitoring

Track Google Reviews, Trustpilot, and social mentions for your entire portfolio from one dashboard.

Maintenance Issue Detection

AI identifies reviews mentioning plumbing, HVAC, pest control, appliance issues, and other maintenance topics.

Property Comparison

Compare sentiment scores and complaint categories across properties to identify which need the most attention.

Negative Review Alerts

Get notified when a property receives a spike of negative reviews so your team can investigate immediately.

Competitor Property Tracking

Monitor reviews of competing properties in your market to benchmark satisfaction and spot your advantages.

Automated Reporting

Get weekly sentiment reports per property delivered to Slack or Google Sheets for leadership reviews.

Use Cases

Built for real estate professionals

Property Managers

See all tenant feedback for your properties in one place. Catch maintenance issues and management complaints early.

Regional Directors

Compare performance across properties. Identify which locations need operational improvements based on real tenant data.

Leasing Teams

Understand what prospective tenants see when they research your properties online. Address review concerns proactively.

PropTech Product Teams

Track feedback on your property management software from app stores, G2, and forums to improve your platform.

Integrations

Collect feedback from 22+ sources

Noisely aggregates feedback from review platforms, community forums, app stores, and support tools into one unified dashboard.

Reddit Reddit
Trustpilot Trustpilot
G2 G2
App Store App Store
Play Store Play Store
Hacker News Hacker News
Zendesk Zendesk
Intercom Intercom
+14 more

FAQ

Frequently Asked Questions

Yes. You can connect separate Google Reviews profiles for each property and track them individually. Noisely lets you view feedback per property or across your entire portfolio.

Noisely AI analyzes each review and identifies mentions of specific maintenance topics like plumbing, HVAC, pest control, appliance issues, and building condition. These are tagged and clustered so you can see patterns.

Yes. Set up keyword tracking for competing properties or management companies. Noisely will monitor their Google Reviews, social mentions, and forum discussions so you can benchmark.

Yes. Noisely works for any property type - residential, commercial, mixed-use, or student housing. The AI adapts its categorization based on the content of each review.

You can export data to Google Sheets for easy sharing, set up automated Slack or email reports, or use the API to integrate feedback data into your existing reporting tools.

Start collecting better feedback today

Join product teams who use Noisely to understand customers and build better products.

Get Started

Starting at $49/month